Salesforce boasts: 50% of bookings were from 'customers refilling the tank... they consume Flex Credits, they want more'

As SaaS giant gets a boost from Claudeforce, users might want to know how their AI use will be monetized

Announcing upbeat financials and a new offering with AI posterchild Anthropic, Salesforce has begun to drip-feed plans for how it might get customers to spend more as they deploy AI

The CRM giant has been among the victims of the so-called SaaSpocalypse, which sees widespread business application software replaced or diminished by AI models which interact directly with business data. Flawed or not, the notion has tanked Salesforce's share price by more than 20 percent this year, but its Q2 results, for the period ending July 31, caused some cheer, at least among shareholders