# How we will do better for Australia

> **Publication**: aitalky (Independent AI Journalism)
> **Canonical Citation URL**: https://aitalky.vercel.app/news/how-we-will-do-better-for-australia
> **Original Source**: [OpenAI News](https://openai.com/index/how-we-will-do-better-for-australia)
> **Author**: OpenAI News Staff (undefined)
> **Published Date**: Monday, September 28, 2026
> **Category**: PRODUCTS
> **Tags**: AI, OpenAI News, products

## Executive Summary
OpenAI apologises for incidents involving Australian government websites and outlines stronger safeguards and support to strengthen Australia's cyber defences



## Full Coverage
Share When we became aware and how we responded to this incident When we became aware and how we responded to this incident What happened with Services Australia Medicare Statistics Reporting Service What we are changing Rebuilding trust with Australians When we became aware and how we responded to this incident What happened with Services Australia Medicare Statistics Reporting Service What we are changing Rebuilding trust with Australians In June, during internal training and evaluation our models accessed Australian government websites in ways they were not authorised to. We also should have handled our response better. We are sorry and working to do better in the future

In this post, we are setting out what we know, what we have changed, and what we will do to rebuild trust with the Australian people. This is a new kind of cyber incident which represents an emerging global challenge. One of the ways we intend to take accountability for the situation is to be intentional in working with Australia to help develop practical approaches to how AI developers and governments identify, disclose, and respond to AI cyber behaviour, whether malicious or unintentional

After the Hugging Face incident in July, we began reviewing earlier training and evaluation activity to identify other affected organisations. In mid-August, that review identified activity affecting the Australian government websites below

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